Stockholm Internet Forum 2013: enabling an Internet for all


I have been privileged to have been asked to write a provocative thought piece for this year’s Stockholm Internet Forum to be held next week (22nd-23rd May in Stockholm).  In this, I argue that to date ICTs have actually increased, rather than reduced, inequality in the world.  Much more serious effort therefore must be made to ensure that the poorest and the most marginalised of the world’s people should have access to the Internet.  This is a moral, rather than an economic, agenda.

In writing the paper, I was asked to suggest what I think are some of the most important policy actions that need to be taken.  These are summarised below:

  1. Although ICTs and the Internet do indeed have the potential to help transform the lives of poor people, technologies have generally always been used primarily by those in power to maintain their positions of power.  Hence, we must begin by making a firm commitment to ensuring that we will enable the poorest and most marginalised to have similar connectivity to that through which the world’s richest now benefit.
  2. Regulation must be made to work efficiently and effectively, so that the market can indeed deliver for as many people as possible.  This requires that regulators adopt a fair pricing policy, not seeking to reap too many additional financial benefits for governments, but rather placing primary emphasis on the means through which as many people as possible can access commercially available Internet connectivity.
  3. In some contexts, Universal Service (or Access) Funds can provide a means whereby states can direct additional resources specifically to the needs of poor and marginalised communities.  However, to date, many such funds have failed to deliver on their expectations, and they remain unpopular among companies providing telephony and broadband services who see them primarily as a tax that reduces their potential to deliver services more cheaply than could be provided by the state or civil society.
  4. Effective multi-stakeholder partnerships between states, the private sector, civil society and international organisations are an essential element in delivering connectivity to the poorest and most marginalised communities. Such partnerships are not easy to implement, but given the complexity of the technologies, the diversity of interests involved, and the need for financial investment, they remain essential.
  5. The need for collaboration and co-operation between international initiatives designed to support broadband for all.  Duplication of effort is wasteful of precious resources, and seeking to reinvent the wheel means that many lesson from previous failures are not sufficiently learned.
  6. There needs to be a passion amongst the world’s leading researchers to design innovative solutions that are focused particularly on reducing the costs of access to the Internet as well as provision of electricity, rather than reaping the maximum profits from so doing.
  7. One of the reasons for the high cost of Internet access in many of the poorest countries is that companies have sought to extract high short-term returns on investment.  Investing in what were previously seen as public sector utilities is a challenging business, but ultimately governments have the responsibility for ensuring that all of their peoples can have access to and benefit from such utilities, and must therefore play a significant role in their support.
  8. Without reliable sources of electricity, any use of ICTs is impossible.  Innovative solutions to the provision of electricity, particularly in rural areas are thus an essential precursor for Internet access.
  9. Finally, Internet access that is affordable by the poor, together with the electricity necessary to power it, are not enough by themselves.  Digital resources and peer communities that deliver on and support the content and communication needs and aspirations of poor people and marginalised communities must be developed and made as widely accessible as possible.

Clearly, there are many more actions that need to be taken, but I do think that these can make a significant difference, albeit in different measures and balance in different countries.  I hope that one of the outcomes of the Forum will be that everyone present can commit to taking real action to enable the world’s poorest and most marginalised to benefit from the potential of the Internet.

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Hostageria de Poblet: peaceful place to stay to the west of Barcelona


There is always a tension in writing about hidden away places where I have enjoyed staying.  Were they to become overly popular, that would destroy much of their secrecy and solitude!  However, earlier this year I discovered somewhere really lovely, and hope that by mentioning it here others will take the opportunity to enjoy what it has to offer.

The Royal Monastery of Santa Maria de Poblet in La Conca de Barberà just to the north of Reus and Tarragona, and some 130 kms west of Barcelona, is one of a group of Cistercian monasteries founded in Catalunya in the 12th century, shortly after the conquest of the province by the Catalan-Aragon monarchy.  Others  include the monasteries of Vallbona de les Monges in l’Urgell and Santes Creus in L’Alt Camp.  One day I must walk the Ruta del Coster that joins them all up!

The monastery of Santa Maria de Poblet itself had become very run down by the early 19th century.  The confiscation of church lands in 1835 and the consequent expulsion of the monks led to further decay, and it has only been in recent years that some of its character has been restored.  A community of monks returned to the monastery in 1940, and in 1991 it was declared a World Heritage Site by UNESCO.  Since then it has attracted increasing numbers of visitors, many of whom are drawn there by its magnificent setting among woods and streams sheltered by the Prades mountains.

In 2010 a new modern guesthouse, the Hostageria de Poblet, was built within the old walls of the monastery, and it provides a simple, minimalist place to stay. For those who like quiet, hidden away places, set amidst vineyards and rolling hills, the Hostageria is most definitely worth a visit.  As their brochure notes, “There are no televisions in the rooms to respect the silence and the living dynamics of the monastery”.  That having been said, the guesthouse does have Internet access for those who do not want to escape the modern technological world completely!  Currently, the Spring price for a double room varies between $49 and $59, which makes them really excellent value for money.

The Hostageria also has a restaurant that serves delicious local food – but do note that the lunch menu is much more extensive than that available in the evenings.  Alongside the restaurant is a culinary school, designed to provide both a theoretical and practical training for people living in the comarca of Conca de Barberà.  The Spring menu offers three courses for €20, with a typical choice being

  • Torradeta d’escalivada i formatge de cabra gratinat
  • Llom de bacallà a la mel a l’estil dels monjos de Poblet
  • Iogurt del monjos amb gelat de nata i xarrop de grosella

The monastery also has its own wines, developed in collaboration with the Cordoniú Group. Nine hectares within the walled enclosure were planted in 1989 with Pinot Noir grapes, chosen in memory of the Cistercian wine makers of Burgundy.  Although Pinot Noir is not widely grown in Catalunya, the wines from the monastery, include the 100% Pinot Noir Abadia de Poblet, as well as a lesser wine known as Intramurs, which is a blend of Cabernet Sauvignon, Tempranillo and Merlot, and both are definitely worth tasting while staying there.

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Valuing the impact of wind turbines on rural landscapes: Conca de Barberà


I have been lucky enough to spend a few days walking in the Conca de Barberà county, or comarca, in Catalunya, and was very surprised – and indeed saddened – to see the visual impact of large numbers of wind turbines almost wherever one looked.  The selection of images below gives an indication of the scale of the issue:

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Whilst it was a cloudy day, and the images do not do full justice to the visual impact, especially around the small village of Flores, these pictures do convey something of the dramatic change they have made to the landscape.  Moreover, standing next to them one can also most definitely appreciate the noise impact they have – no longer are these hilltops a place of silent reflection, tempered only by the song of birds and the occasional dog barking in the villages nearby!

This raises very real questions about how landscapes are valued, and the politics of energy.  There have been many attempts to place a ‘value’ on landscape change, but these have mostly focused on somehow trying to calculate an economic cost of the change, often in terms of the loss of income.  Thus, if an area has previously gained an income from tourism, and the landscape change means that this is reduced, then it is clearly possible to estimate such a loss.  Other measures draw on the amount that people would actually pay not to have a change imposed on a landscape.  However, it is actually extremely difficult to place any kind of economic value on the emotional impact of a landscape change.  This area of Catalunya is at the heart of the Ruta del Cister, the triangle of Cistercian monasteries that were built there from the 12th century onwards.  The impact of the wind turbines has completely transformed the peace and tranquility of the landscapes, in a way that no simple economic measure can ever grasp.  Although some people might  think that these human feats of engineering have an attraction of their own, representing progress that no medieval Cistercian nun or monk could ever imagine, I find the juxtaposition of these two cultures concerning and depressing.

Reflecting on this dramatic transformation, I started to think further about the two kinds of power that this transformation represents.  On the one hand, the wind turbines represent the physical power of a new means of producing electricity.  However, each turbine actually only produces relatively little power. Estimates vary hugely, but as a general figure it is often argued that one turbine can produce enough energy for around 500 households a year – depending on the efficiency at which they function.  All the turbines in the images above therefore produce really rather little electricity, but at a very significant change to the landscape.  This transaction reflects a second kind of power, political power, since it illustrates yet another way through which a largely urban population exploits rural areas for their own interests.  This despoliation of the landscape is nothing other than a means through which the urban bourgeoisie seeks to maintain its ever increasing patterns of consumption.

Surely it would be much ‘fairer’ for the environmental cost to be paid by those living in urban areas, by for example constructing new styles of energy efficient housing and taxing air conditioners, rather than destroying the rural landscapes that they rarely visit, either physically or in their imaginations!

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Great new book on evaluating communication for development


I have always had huge admiration for the work (research and practice) that Jo Tacchi does.  It is therefore great to see her latest book, written together with June Lennie, published at the end of last year: Evaluating Communication for Development:a Framework for Social Change (Routledge, 2012).

As the publisher’s blurb notes, “Evaluating Communication for Development presents a comprehensive framework for evaluating communication for development (C4D). This framework combines the latest thinking from a number of fields in new ways. It critiques dominant instrumental, accountability-based approaches to development and evaluation and offers an alternative holistic, participatory, mixed methods approach based on systems and complexity thinking and other key concepts. It maintains a focus on power, gender and other differences and social norms. The authors have designed the framework as a way to focus on achieving sustainable social change and to continually improve and develop C4D initiatives. The benefits and rigour of this approach are supported by examples and case studies from a number of action research and evaluation capacity development projects undertaken by the authors over the past fifteen years.

Building on current arguments within the fields of C4D and development, the authors reinforce the case for effective communication being a central and vital component of participatory forms of development, something that needs to be appreciated by decision makers. They also consider ways of increasing the effectiveness of evaluation capacity development from grassroots to management level in the development context, an issue of growing importance to improving the quality, effectiveness and utilisation of monitoring and evaluation studies in this field.

The book includes a critical review of the key approaches, methodologies and methods that are considered effective for planning evaluation, assessing the outcomes of C4D, and engaging in continuous learning. This rigorous book is of immense theoretical and practical value to students, scholars, and professionals researching or working in development, communication and media, applied anthropology, and evaluation and program planning”.

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ICT4D Collective and Centre recognised as world’s 10th top science and technology think tank


ICT4D-72dpiforwebI am deeply humbled that the ICT4D Collective and Research Centre that we tentatively created at Royal Holloway, University of London, back in 2004 has just been recognised as the world’s 10th top Science and Technology Think Tank in the 2012 Global GoTo Think Tank Report launched at the World Bank and the United Nations in New York last week.  This accolade is all the more special because the ranking is based very largely on peer review, and therefore reflects the opinions of many people in the field who I respect enormously.  More than 1950 experts and peer institutions participated in the ranking process for the report which was produced by the Think Tanks and Civil Societies Program at the University of Pennsylvania.

Boy on streetThe Collective was established above all else to bring together colleagues who are committed to undertaking the highest possible quality of research in the interests primarily of poor people and marginalised communities.  Its work is premised on the assumption that ICTs can indeed be used to support poor people, but that we need to work tirelessly to overcome the obstacles that prevent this happening.

LogoIn 2007, we were delighted that the Collective and Centre was given the status of the UNESCO Chair in ICT4D, and although I am now only an Emeritus Professor at Royal Holloway, I am very privileged that for the time being I retain this title while also serving as Secretary General of the Commonwealth Telecommunications Organisation.  It is great to be able to draw on my past research and teaching experience in this new role, to help governments across the Commonwealth use ICTs effectively and appropriately for their development agendas.

Then, in 2009 Royal Holloway, University of London, formalised the position of the ICT4D Collective by creating a new multidisciplinary research centre on ICT4D, that brought together expertise primarily from the schools and departments of Geography, Computer Science, Management and Mathematics (Information Security), with contributions also from colleagues in Earth Sciences, Politics and International Relations, and Information Services.  This provides really excellent opportunities to develop new research at the exciting boundaries between disciplines.

Scholars 1Over the eight years of the existence of the ICT4D Collective, we have focused on a wide range of activities, but have particularly sought to serve the wider interests of all researchers and practitioners working in the field of ICT4D.  We were thus delighted to host the 2010 ICTD conference, which brought more than 500 colleagues to our campus, and we were immensely grateful to the generous sponsorship from global institutions that enabled us to provide scholarships for people to attend from across the world (pictured above).  We have also focused much attention on supporting doctoral researchers, and it is excellent to see them now flourishing in their subsequent careers.

LanzhouMost recently, under new leadership, the Centre is continuing to thrive, and has launched an exciting ICT4D strand within its established Master’s programme on Practising Sustainable Development.  In 2012, a Branch of the UNESCO Chair in ICT4D was also established at Lanzhou University in China, reflecting the growing collaboration between our two institutions, and recognising the huge importance that China is increasingly playing not only in terms of the practical implementation of ICT initiatives, but also into research in this area.

A huge thank you to all who suggested that the ICT4D Collective and Centre should be recognised in this way.  It is a massive spur to us all to keep up the work that we have been doing, and to share it more effectively with all those interested in, and committed to, using ICTs to support poor people and marginalised communities.

The top 20 ranking of Think Tanks in Science and Technology from the 2012 Global GoTo Think Tank Report is given below:

1. MIT Science, Technology, and Society Program (STS) (United States)
2. Max Planck Institute (Germany)
3. RAND Corporation (United States)
4. Center for Development Research (ZEF) (Germany )
5. Information and Technology and Innovation Foundation (ITIF) (United States)
6. Battelle Memorial Institute (United States)
7. Technology, Entertainment, Design (TED) (United States)
8. Institute for Future Technology (IFTECH) (Japan)
9. Consortium for Science, Policy, and Outcomes (CSPO) (United States)
10. Information and Communication Technologies for Development (ICT4D) (United Kingdom)
11. Science and Technology Policy Research (SPRU) (United Kingdom)
12. Institute for Basic Research (IBR) (United States)
13. Council for Scientific and Industrial Research (CSIR) (South Africa)
14. African Technology Policy Studies Network (ATPS) (Kenya)
15. Bertelsmann Foundation (Germany)
16. International Institute for Applied Systems Analysis (IIASA) (Austria)
17. Energy and Resources Institute (India)
18. The Energy and Resources Institute (TERI) (India)
19. Santa Fe Institute (SFI) (United States)
20. African Center for Technology Studies (ACTS) (Kenya)

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The Internet and Development: a critical perspective


9780199589074_140I am delighted to see Bill Dutton’s magisterial edited The Oxford Handbook of Internet Studies (Oxford University Press, 2013) just published.  This is a really excellent and authoritative review of current research on all aspects of the Internet, with some 26 chapters from leading figures in the field.  The 607 page book is divided into five main parts:

  1. Perspectives on the Internet and Web as objects of study
  2. Living in a network society
  3. Creating and working in a global network economy
  4. Communication, power, and influence in a converging media world
  5. Governing and regulating the Internet.

Two of the real strengths of the book as an introduction to the field of Internet studies are the very readable style of most of the chapters, and the comprehensive bibliographies that accompany them.

I was delighted to have been asked to write the chapter on the Internet and Development, which Bill suggested should be sub-titled “a critical perspective”!  As I write in the summary, “This chapter explores research on the complex inter-relationship between the Internet and ‘development’, focusing especially on the effects of the Internet on the lives of some of the poorest people and most marginalised communities.  Much of the literature on Information and Communication Technologies for Development (ICT4D) suggests that the Internet can indeed bring very significant benefits in the ‘fight against poverty’ (see, for example, Weigel and Waldburger 2004; Rao and Raman 2009; Unwin 2009), but other research is marshalled in this synthesis to challenge this assumption.  In essence, I argue that the expansion of the Internet serves very specific capitalist interests, and that unless conscious and explicit attention is paid to designing interventions that will indeed directly serve the needs of the world’s poorest people, then the Internet will only replicate and reinforce existing structures of dominance and control. This argument supports the need for more research that challenges taken-for-granted assumptions about the Internet and development”.

In essence, the Internet is not some benign force for good as is so often supposed.  Instead it is being shaped and reshaped by a relatively small group of people with very specific interests.  It is absolutely essential that those committed to trying to ensure that digital technologies are used to serve the interests of all peoples in the world, and particularly the poorest and most marginalised, do indeed continue to challenge many of the all too often taken for granted assumptions that the Internet is necessarily automatically a force for positive “development”.

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Fieldfares in Virginia Water


Looking out into the back garden this morning, across the tracks of the Muntjac deer that crept in over the snow yesterday, I saw a small flock of fieldfare – beautiful birds from the same family as the much more common song thrush.  Sadly, they are on the Royal Society for the Protection of Birds’ (RSPB) Red List, indicating that they are of the highest conservation priority.  I have never seen them before where we live, and they seem to have been attracted by the hawthorn berries and rose hips in the hedge at the end of the garden.  As the RSPB says, fieldfares are “Best looked for in the countryside, along hedges and in fields. Hawthorn hedges with berries are a favourite feeding area”.

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